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[2023] NSWSC 21

O’Brien v Supercheap Security Pty Ltd

(1) The claims made in paragraphs 64 to 68, 71 to 72 and 75 to 82 of the Commercial List Statement filed on 15 August 2022 (the List Statement) be summarily dismissed. (2) Paragraphs 69 to 70, 73 to 74, 83 to 90 and 91 to 93 of the List Statement be struck out. (3) Any application to file an amended Commercial List Statement be filed no later than 3 March 2023 and be made returnable on 10 March 2023. (4) The plaintiffs pay the third defendant’s costs of the Notice of Motion filed on 14 November 2022.

Catchwords

CIVIL PROCEDURE — Summary disposal — Dismissal of proceedings — Partial dismissal of claim CIVIL PROCEDURE — Pleadings — Striking out

Cases cited

  • Australian Competition and Consumer Commission v CG Berbatis Holdings Pty Ltd (2003) 214 CLR 51;[2003] HCA 18
  • Australian Securities and Investments Commission v Kobelt (2019) 267 CLR 1;[2019] HCA 18
  • Barclays Bank Ltd v Quistclose Investments Ltd[1970] AC 567
  • Barnes v Addy (1874) LR 9 Ch App 244
  • Caltex Refineries (Qld) Pty Ltd v Stavar (2009) 75 NSWLR 649;[2009] NSWCA 258
  • Commercial Bank of Australia Ltd v Amadio (1983) 151 CLR 447;[1983] HCA 14
  • Farah Constructions Pty Ltd v Say-Dee Pty Ltd (2007) 230 CLR 89;[2007] HCA 22
  • General Steel Industries Inc v Commissioner for Railways (NSW)(1964) 112 CLR 125
  • Grimaldi v Chameleon Mining NL (No 2) (2012) 200 FCR 296;[2012] FCAFC 6
  • Ipstar Australia Pty Ltd v APS Satellite Pty Ltd (2018) 329 FLR 149;[2018] NSWCA 15
  • JP SPC 4 v Royal Bank of Scotland International Ltd [2022] 3 WLR 261; UKPC 18
  • Kakavas v Crown Melbourne Ltd (2013) 250 CLR 392;[2013] HCA 25
  • Lease Collateral Pty Ltd v Johnson[2018] NSWSC 1157
  • MacDonald v Yakiti Pty Ltd (2021) 152 ACSR 284;[2021] NSWCA 114
  • Olson v Keefe (No 3)[2018] FCA 2001
  • Paciocco v Australia and New Zealand Banking Group Ltd (2015) 236 FCR 199;[2015] FCAFC 50
  • Perre v Apand Pty Ltd (1999) 198 CLR 180;[1999] HCA 36
  • Robb Evans of Robb Evans & Associates v European Bank Ltd (2004) 61 NSWLR 75;[2004] NSWCA 82
  • Rooty Hill RSL Club Ltd v Karimi[2009] NSWCA 2
  • Shaw v State of New South Wales (2019) 219 IR 87;[2012] NSWCA 102
  • Stubbings v Jams 2 Pty Ltd (2022) 96 ALJR 271;[2022] HCA 6
  • Tecnimont Arabia Ltd v National Westminster Bank Plc[2022] EWHC 1172
  • Thorne v Kennedy (2017) 263 CLR 85;[2017] HCA 49
  • Wambo Coal Pty Ltd v Ariff (2007) 63 ACSR 429;[2007] NSWSC 589

Legislation cited

  • Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth)
  • Anti-Money Laundering and Counter-Terrorism Financing Rules Instrument 2007 (No. 1) (Cth)
  • Australian Securities and Investments Commission Act 2001 (Cth)
  • Uniform Civil Procedure Rules 2005 (NSW)

Judgment

Introduction

  1. [1]

    By a Notice of Motion filed on 14 October 2022, the third defendant, National Australia Bank Limited (NAB), seeks summary dismissal of all or part of the plaintiffs’ claims against it pursuant to Uniform Civil Procedure Rules 2005 (NSW) r 13.4 (UCPR) and/or the Court’s inherent jurisdiction or alternatively seeks to strike out all or part of those claims under UCPR r 14.28.

  2. [2]

    UCPR r 13.4(1)(b) gives the Court power to dismiss proceedings or a claim relevantly where no reasonable cause of action is disclosed. It is common ground that that power should be exercised sparingly and only where the claim is “so obviously untenable that it cannot possibly succeed”: see General Steel Industries Inc v Commissioner for Railways (NSW) (1964) 112 CLR 125; [1964] HCA 69 at 128–9 per Barwick CJ. As the Court of Appeal explained in Shaw v State of New South Wales (2019) 219 IR 87; [2012] NSWCA 102 at [32] per Barrett JA (Beazley, McColl, Macfarlan JJA and McClellan CJ at CL agreeing):

  3. [3]

    UCPR r 14.28(1) gives the Court power to strike out whole or any part of a pleading if the pleading:

  4. [4]

    In the proceedings, the plaintiffs allege that they were defrauded by the first and second defendants of substantial sums of money. The second defendant is the sole director and shareholder of the first defendant. Neither has appeared in the proceedings. The fraud involved an invitation published on a website to invest money at attractive interest rates. Following online enquiries through the website, the plaintiffs received telephone calls and emails purportedly from one or more employees of AMP Bank. The plaintiffs were directed to deposit the amount to be invested in an account held with NAB in the name of the first defendant (the SS Account). However, in each case, the name of the account given to the investor was the investor’s name or the name of an entity associated with the investor and not the first defendant. Following the transfers, the funds in the SS Account were withdrawn and misappropriated.

The pleading

  1. [5]

    It is helpful to begin by providing an outline of the List Statement so far as it concerns NAB.

  2. [6]

    Paragraphs 50 to 51 set out various representations NAB is said to have made to the world at large arising from the Banking Code of Practice and representations on its website concerning its practices in relation to money laundering and, in particular, its compliance with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (the AMLCTF Act) and the Anti-Money Laundering and Counter-Terrorism Financing Rules Instrument 2007 (No. 1) (Cth) (the AMLCTF Rules).

  3. [7]

    Paragraphs 52 and 53 of the List Statement pleaded that the first defendant was a “consumer” for the purposes of s 12BC of the Australian Securities and Investments Commission Act 2001 (Cth) (the ASIC Act) and that NAB provided a “financial service” to the first defendant within the meaning of s 12BAB of the ASIC Act.

  4. [8]

    Paragraph 54 pleads:

  5. [9]

    Paragraphs 55 to 63 plead various obligations said to be owed by NAB under the AMLCTF Act and AMLCTF Rules including:

  6. [10]

    Under the heading “Failure to comply with instructions to transfer” the plaintiffs plead in paras 64 to 68 their first cause of action against NAB. In substance, it is alleged that the plaintiffs gave instructions to transfer the money to an account with a particular account name, that NAB had no authority to credit the funds to an account with a different account name and therefore it held money on a constructive or resulting trust for the plaintiffs.

  7. [11]

    Paragraphs 69 to 74 plead a claim based on knowing receipt of trust property or knowing assistance in a breach of trust.

  8. [12]

    In para 70, the plaintiffs plead that “[a]t all material times and in any event by no later than 20 June 2022” NAB “knew or should have known” that the funds received were the result of fraudulent or suspicious activity involving the SS Account. That knowledge is said in para 69 to arise from various matters which the third defendant “knew or should have known” including:

  9. [13]

    In para 71 of the List Statement it is pleaded that NAB received the funds with the knowledge pleaded in para 70, which it is said imposes on NAB an obligation to account for the funds or pay equitable compensation. In para 73 it is alleged in the alternative that having the knowledge pleaded in para 70, NAB did not block the SS Account and continued to permit the SS Account to be used “in the furtherance of procuring and dealing with fraudulently obtained funds”, which again is said to impose on NAB an obligation to account for the funds or to pay equitable compensation.

  10. [14]

    Paragraphs 75 to 82 of the List Statement plead a claim in negligence.

  11. [15]

    In paras 78 to 79, it is alleged that NAB owed the plaintiffs a duty:

  12. [16]

    Those duties are said to arise from a number of matters which can be summarised as follows:

  13. [17]

    As a consequence of those matters it is alleged that the plaintiffs as transferors to an account held with NAB were:

  14. [18]

    NAB is said to be in breach of the duty it owed in the following respects:

  15. [19]

    In para 81 it is alleged that by reason of NAB’s breach of duty the plaintiffs suffered loss or damage.

  16. [20]

    Paragraphs 83 to 90 plead a claim for misleading and deceptive conduct.

  17. [21]

    In para 84, it is alleged that NAB impliedly represented:

  18. [22]

    Paragraph 87 pleads that contrary to those representations:

  19. [23]

    For those reasons, it is said that the representations were misleading and/or deceptive in contravention of s 12DA(1) of the ASIC Act.

  20. [24]

    Paragraphs 91 to 93 plead a case based on unconscionable conduct in contravention of s 12CA of the ASIC Act (conduct that is unconscionable within the meaning of the unwritten law) or s 12CB of the ASIC Act (conduct that is, in all the circumstances, unconscionable).

  21. [25]

    The relevant conduct is alleged to be conduct allowing the first and second defendants to open the SS Account and operate it. That conduct is said to be unconscionable for the same reasons that it is said NAB breached the duty of care it owed.

The claim for a constructive or resulting trust

  1. [26]

    The plaintiffs seek to defend the first cause of action on two bases. First, they submit, citing Wambo Coal Pty Ltd v Ariff (2007) 63 ACSR 429; [2007] NSWSC 589, that a constructive trust will be found to exist where a payment has been made by mistake to a person with knowledge of the mistake. Second, they submit that a resulting trust arises where the express purpose for which a payment was made fails.

  2. [27]

    Underlying these contentions is the assumption that the correct characterisation of what occurred was a payment to NAB with a direction to NAB to deal with that payment in a particular way. That assumption is inconsistent with the decision of the Court of Appeal in Robb Evans of Robb Evans & Associates v European Bank Ltd (2004) 61 NSWLR 75; [2004] NSWCA 82. There, Spigelman CJ (with whom Handley and Santow JJA agreed) explained the position in these terms:

  3. [28]

    The plaintiffs point out that Spigelman CJ said (at [174]) that it was “not necessary to decide whether any term deposit with a bank is received as a ‘mere depository’ or ‘channel’ …”. But that reservation does not affect the primary position that amounts credited to a current account, which is not in overdraft, are not treated as having been received by the bank for the purpose of imposing an obligation in equity on the bank to account to the person said to be the true owner of the funds.

  4. [29]

    The plaintiffs also submit that the manner in which the funds were treated must be the subject of evidence before the Court can determine whether the principle stated by Spigelman CJ applies in this case. I do not accept that submission. It is for the plaintiffs to plead the facts that they say takes this case outside that principle. They have not done so.

  5. [30]

    Even if the correct characterisation of what occurred is that the plaintiffs made payments to NAB with a direction to NAB to deal with those payments in a particular way, the claim has not been properly pleaded. The first claim would require the plaintiffs to plead with precision the mistake each made and to plead that NAB knew of that mistake at the time of payment or at least before it permitted the first and second defendants to withdraw the payments. However, no attempt has been made to identify the mistake, and there is no pleading that NAB was aware of it.

  6. [31]

    The second claim appears to rest on the proposition that the funds were paid to NAB for the express purpose of crediting those funds to an account with the characteristics identified in the transfer. Since no such account existed, it is said that NAB held the funds on a resulting trust for the plaintiffs. However, such a case would require the plaintiffs to plead the purpose for which the payments were made and the fact that NAB knew of that purpose: see generally Barclays Bank Ltd v Quistclose Investments Ltd [1970] AC 567. There may be a question of whose purpose is relevant (the plaintiffs’ or that of the transferor bank’s). But assuming the correct position is that it is the plaintiffs’ purpose, none of the relevant facts are pleaded.

  7. [32]

    In circumstances where both claims rest on the assumption that the payments were made to NAB, in my opinion they are bound to fail. Consequently, they ought to be summarily dismissed.

The cases based on knowing receipt and knowing assistance

  1. [33]

    In order to make out a case of what is now commonly referred to as the “knowing receipt” limb of liability in accordance with the principles stated in Barnes v Addy (1874) LR 9 Ch App 244, the plaintiffs must plead and prove that trust property has been received by NAB for its benefit in the knowledge that the property was received in breach of trust: see Farah Constructions Pty Ltd v Say-Dee Pty Ltd (2007) 230 CLR 89; [2007] HCA 22 at [111]ff per curiam (Farah v Say-Dee). It is not necessary to consider in the present context whether the principle extends to property acquired through a breach of fiduciary duty. “Knowledge” in this context includes constructive knowledge in the sense of knowledge of circumstances which would indicate the facts to an honest and reasonable person. However, it does not include knowledge of circumstances which would put an honest and reasonable person on inquiry: see Grimaldi v Chameleon Mining NL (No 2) (2012) 200 FCR 296; [2012] FCAFC 6 at [267]ff per curiam.

  2. [34]

    In order to make out a case of what is now commonly referred to as the “knowing assistance” limb of Barnes v Addy the plaintiffs must plead and prove that NAB assisted the first defendant, who it may be assumed was a trustee of the funds deposited in its account, with knowledge of a dishonest and fraudulent design on the part of the first defendant: see Farah v Say-Dee at [160] per curiam. “Knowledge” in this context also includes constructive knowledge in the sense mentioned earlier: Farah v Say-Dee at [177]–[178] per curiam.

  3. [35]

    One difficulty with the case based on knowing receipt is that, for the reasons already stated, it is clear that NAB did not “receive” the funds for the purpose of the principle. The funds were received by the first defendant and became the subject of a trust because they were misappropriated by the first and second defendants. In my opinion, the claim based on knowing receipt must be dismissed for that reason.

  4. [36]

    Insofar as it is alleged that NAB “should have known” that the funds received (either by it or by the first defendant) were the result of fraudulent or suspicious activity involving the SS Account, it is necessary for the plaintiffs to plead the facts and circumstances that form the basis of that allegation. They have sought to do that in para 69 of the List Statement in relation to both the knowing receipt and knowing assistance limbs of the claim. However, that pleading is defective because it refers to facts which NAB “knew or should have known”. There is nothing wrong in principle with an allegation that from actual facts and circumstances a reasonable person would appreciate other facts and from those facts would draw the required conclusion. In other words, the test of constructive knowledge does not rule out a chain of inferences. However, the relevant chain must start with what was actually known. To start with facts which should have been known simply begs the question of what matters justify the conclusion that NAB should have known those matters.

  5. [37]

    A further difficulty with the pleading is that what is pleaded is that NAB knew the relevant facts “[a]t all material times and in any event by no later than 20 June 2022”. However, that pleading has a tendency to cause prejudice or embarrassment because it is not apparent how NAB could be liable for payments made out of the SS Account before 20 June 2022 if it did not acquire the relevant knowledge until 20 June 2022. It is necessary for the plaintiffs to identify clearly in relation to each payment the knowledge that NAB is said to have had at the time it provided the pleaded assistance — that is, at the time it permitted the funds to be withdrawn from the SS Account.

  6. [38]

    In my opinion, that is a defect in the pleading of both aspects of the claim. For that reason alone, the relevant paragraphs must be struck out.

  7. [39]

    There may also be a question whether the pleaded facts could arguably amount to the pleaded knowledge — that is, could arguably lead an honest and reasonable person to conclude that the funds received were the result of fraudulent or suspicious activity involving the SS Account. Having regard to the conclusions I have reached, it is not necessary to address this question. I propose to give the plaintiffs leave to replead the case based on knowing assistance. If the plaintiffs exercise that opportunity the issue can, if necessary, be addressed in the context of the amended pleading.

Breach of duty of care

  1. [40]

    In my opinion, there are at least two fatal difficulties with the claim based on negligence.

  2. [41]

    First, although the duty of care is pleaded to be a duty owed by NAB to the plaintiffs, as pleaded it is a duty said to be owed by NAB to the world at large. Such a duty is inconsistent with authority and is not reasonably arguable.

  3. [42]

    In JP SPC 4 v Royal Bank of Scotland International Ltd [2022] 3 WLR 261; UKPC 18 an application was made to strike out a claim brought by a Cayman Island based investment fund against the respondent bank. The investment fund had established a scheme by which investors lent solicitors in England and Wales money to finance their pursuit of high-volume low-value litigation. The loans were made through a company based in the Isle of Man, Synergy (Isle of Man) Ltd (SIOM), which was a customer of the bank. It was alleged that SIOM and two individuals associated with it had misappropriated money from the accounts held by SIOM with the bank. The fund alleged that the bank owed it a duty of care the effect of which was that “if the circumstances were such that a reasonable banker would have had grounds for considering that there was a serious or real possibility that the [Fund] was being defrauded and/or its funds were being misapplied …, [the Bank] was obliged not to honour instructions in relation to [the Accounts] until such time as it had made reasonable enquiry and satisfied itself as to the propriety of the conduct of [the Accounts]” (at [6]). The Privy Council, upholding the decision of the High Court of Justice of the Isle of Man Staff of Government (Appeal Division), held that the claim should be struck out. In reaching that decision Lord Hamblen and Lord Burrows (with whom Lord Briggs, Lord Kitchen and Lady Rose agreed) said (at [94]):

  4. [43]

    The decision of the Privy Council is not binding on this Court and, to some extent, the law in Australia relating to when a duty of care is owed has diverged from the law in the United Kingdom. Nonetheless, the decision supports a conclusion that the plaintiffs’ claim is not reasonably arguable.

  5. [44]

    The principles for determining whether a duty of care exists in a novel case in Australia were summarised by Allsop P (with whom Simpson J agreed) in Caltex Refineries (Qld) Pty Ltd v Stavar (2009) 75 NSWLR 649; [2009] NSWCA 258 at [102]–[103] in these terms:

  6. [45]

    Notwithstanding the fact that the issue generally requires a careful examination of the facts, in my opinion, it is apparent that, applying these principles, it is not reasonably arguable that NAB owes the alleged duty. A number of matters identified by Allsop P tend against the existence of such a duty and none points in favour of it.

  7. [46]

    The alleged duty is said to be a duty to avoid pure economic loss. It is one which, in effect, is said to be owed to the world at large. The alleged duty is broad and indeterminate in scope. Those factors, particularly in combination, count against the existence of the alleged duty.

  8. [47]

    There is no personal or other connection between the plaintiffs and NAB. The duty in effect is said to be a duty to take reasonable care to prevent the plaintiffs from being defrauded by customers of NAB. But none of the facts pleaded by the plaintiffs provide a basis for saying that NAB assumed that responsibility or that the plaintiffs reasonably relied on NAB to prevent them from being defrauded by NAB’s customer. Moreover, the existence of the pleaded duty would raise the possibility of conflict between the duty a bank owes to its customer and a duty that it is said to owe to anyone who chooses to deal with that customer. The relevant obligations of a bank, and NAB in particular, are dealt with in detail by legislation. There is nothing in that legislation that suggests that breach of it gives rise to civil liability on the part of the bank to any person who deals with its customer.

  9. [48]

    Vulnerability to the harm said to be caused by the alleged conduct is an important, if not critical, indicator of the existence of a duty of care: see Perre v Apand Pty Ltd (1999) 198 CLR 180; [1999] HCA 36 at [118] per McHugh J. The List Statement suggests that the plaintiffs were vulnerable to harm caused by NAB’s conduct — or, more accurately, inaction — and that the plaintiffs had limited ability to protect themselves. That submission cannot be accepted. It was open to the plaintiffs to make their own enquiries, including taking steps to check that they were dealing with persons employed by AMP by contacting AMP themselves.

  10. [49]

    The plaintiffs submit that the circumstances of this case are analogous to the position of occupiers of licensed premises who have been held in some circumstances to owe a duty of care to patrons in relation to the tortious or criminal conduct of other patrons: see generally Rooty Hill RSL Club Ltd v Karimi [2009] NSWCA 2 (Rooty Hill). However, the two cases are not analogous. Rooty Hill concerned a case in which one patron assaulted another. It was not a case concerning pure economic loss. The degree of control that the occupier could exercise (by excluding the offending patron) and the vulnerability of the injured patron were entirely different.

  11. [50]

    Second, in my opinion, the pleading of breach is inadequate because it does not identify with any precision what NAB should have done but did not do. In substance, what seems to be alleged is that NAB did not have in place adequate systems to check that the account it permitted to be opened would not be used to perpetrate a fraud. However, the List Statement does not identify why the systems were inadequate — that is, what NAB should have done but did not do. So, for example, it is alleged that NAB failed to comply with the applicable customer identification procedure set out in the AMLCTF Rules. However, there is no allegation of how it failed to comply with that procedure. Similarly, it is alleged that NAB failed to monitor or have in place an appropriate system of monitoring “the first defendant, the second defendant and/or the SS Account”. However, it is not clear whether what is alleged is that there was no system in place or whether there was a system in place but it was inadequate in some respect. If the latter, no attempt has been made to identify in what respects the system was inadequate.

  12. [51]

    The plaintiffs answer to the point made in the previous paragraph is that they are matters of evidence. I do not accept that submission. NAB is entitled to know with some particularity the case it must meet. Consequently, it is entitled to know in what respects it is said its systems were inadequate. The pleading is inadequate for that reason and should be struck out.

  13. [52]

    On the conclusion I have reached, the negligence claim is not reasonably arguable. Although the claim is pleaded defectively and should be struck out for that reason, it also suffers a more fundamental problem. Consequently, it should be dismissed.

Misleading and deceptive conduct

  1. [53]

    The essential claim based on misleading and deceptive conduct is that NAB impliedly represented that it would only credit funds received by it to an account held in the name of the person who was named in the transfer as the recipient of the funds. That representation is said to be implied from NAB’s general representations to the world at large by its adoption of the Banking Code of Practice and representations made on its website concerning the systems it had in place to deal with money laundering and fraud and the fact that NAB required the Commonwealth Bank of Australia (CBA) to identify the account name of an account to which a transfer was to be made. It is also said to be implied from the fact that NAB required CBA to identify the account name of the transferee.

  2. [54]

    NAB accepts that the question whether it engaged in misleading and deceptive conduct is a question of fact that should go to trial. However, it submits that the pleading of causation is inadequate. I accept that submission.

  3. [55]

    Accepting for present purposes that NAB represented that the name of the transferee was an essential characteristic of the instructions it was given before it would credit an electronic transfer to a customer’s account and that representation was misleading or deceptive, it is unclear how the plaintiffs suffered loss “by” NAB’s conduct so as to be entitled to recover damages under s 12GF of the ASIC Act. Having pleaded the representation and that it was misleading or deceptive in contravention of s 12DA(1) of the ASIC Act, the plaintiffs simply plead that “[i]n the premises, the plaintiffs suffered loss or damage as a result of the representations …”. However, no facts are pleaded from which that conclusion could be reached. For example, is it alleged that if the representation had not been made, the plaintiffs would not have transferred the money into the NAB Account, or do the plaintiffs rely on some other causal chain? The pleading is defective for that reason and must be struck out.

Unconscionable conduct

  1. [56]

    Section 12CA of the ASIC Act provides that a “person must not, in trade or commerce, engage in conduct in relation to financial services if the conduct is unconscionable within the meaning of the unwritten law …”. It is well-settled that “the unwritten law” is a statutory expression of the equitable concept of unconscionable conduct at general law: see Australian Securities and Investments Commission v Kobelt (2019) 267 CLR 1; [2019] HCA 18 at [82] per Gageler J (Kobelt); MacDonald v Yakiti Pty Ltd (2021) 152 ACSR 284; [2021] NSWCA 114 at [37] per White JA; see also Australian Competition and Consumer Commission v CG Berbatis Holdings Pty Ltd (2003) 214 CLR 51; [2003] HCA 18 at [38] per Gummow and Hayne JJ.

  2. [57]

    In Commercial Bank of Australia Ltd v Amadio (1983) 151 CLR 447; [1983] HCA 14 (Amadio), the High Court held that unconscionability involves a relationship in which one party is at a “special disadvantage”, which the stronger party has knowledge of, and unconscientiously exploits: at 459–60 per Gibbs CJ, 461 per Mason J, 474 per Deane J. See also Kakavas v Crown Melbourne Ltd (2013) 250 CLR 392; [2013] HCA 25 at [124] per curiam; Thorne v Kennedy (2017) 263 CLR 85; [2017] HCA 49 at [38] per Kiefel CJ, Bell, Gageler, Keane and Edelman JJ. As Kiefel CJ and Bell J stated in Kobelt at [15]:

  3. [58]

    The plaintiffs submit that a special disadvantage should no longer be regarded as an essential element of unconscionable conduct as a result of the decision of the High Court in Stubbings v Jams 2 Pty Ltd (2022) 96 ALJR 271; [2022] HCA 6. In that case, Kiefel CJ, Keane, and Gleeson JJ, after referring to the elements of the claim identified in Amadio, said (at [39]) that “these considerations should not be understood as if they were to be addressed separately as if they were separate elements of a cause of action in tort”.

  4. [59]

    However, it is plain from the context of the passage relied on by the plaintiffs that their Honours were not intending to displace the test in Amadio and overturn a series of cases that has followed it. They were simply making the point that it was necessary to examine all the facts to reach a conclusion that the defendant’s conduct was unconscionable. They were not dispensing with the requirement that an examination of those facts reveal that the plaintiffs suffered from some special disadvantage (which the stronger party unconscientiously exploits).

  5. [60]

    No attempt in this case has been made by the plaintiffs to plead facts which could arguably justify a conclusion that NAB had unconscientiously taken advantage of a special disadvantage from which they suffered; and no attempt was made during the course of submissions to identify any such facts. It follows for that reason alone that the claim under s 12CA of the ASIC Act must be struck out.

  6. [61]

    Section 12CB of the ASIC Act relevantly provides that a person “must not, in trade or commerce, in connection with … the supply, or possible supply of financial services to a person … engage in conduct that is, in all the circumstances unconscionable”. It has a far wider reach than the unwritten law: see Kobelt at [83] per Gageler J, [257] per Nettle and Gordon JJ. That is especially apparent having regard to the non-exhaustive list of factors for courts to consider provided for in s 12CC of the ASIC Act. In Kobelt, Kiefel CJ and Bell J stated that “unconscionable” in its ordinary meaning was conduct “that objectively answers the description of being against conscience”: at [14]. Similarly, Gageler J in that case described the proscription in s 12CB as “conduct that is so far outside societal norms of acceptable commercial behaviour as to warrant condemnation as conduct that is offensive to conscience”: at [92]. The effect, as described by Allsop CJ in Paciocco v Australia and New Zealand Banking Group Ltd (2015) 236 FCR 199; [2015] FCAFC 50, is that courts must determine if conduct is against conscience by reference to the norms and values of Australian society: at [262]ff.

  7. [62]

    Although the concept of unconscionable conduct is broader under s 12CB, it must still be conduct that answers the description of being against conscience. Here the relevant conduct is permitting a customer to open and operate a bank account without taking reasonable care to prevent the account from being used to perpetrate a fraud. It is very difficult to see how that alone can amount to unconscionable conduct.

  8. [63]

    In their submissions, the plaintiffs characterised the case put in their pleadings as the third defendant having profited from permitting (either knowingly or with constructive knowledge) the SS Account to be used to facilitate a fraud on the plaintiffs, in circumstances where the plaintiffs had no knowledge of the “evident and real flaws” in the bank’s system of cashless transactions. That this is the plaintiffs’ case is not obvious on the face of the pleadings. That the bank “profited” from the alleged conduct is not even pleaded. Taken at its highest, the pleadings fail to state how the conduct of the plaintiff at para 80 of the List Statement offends the conscience in the normative manner provided for in s 12CB. Pleadings must be sufficiently intelligible to enable a defendant to know the case it has to meet: UCPR r 15.1(1). It is not enough to “plead a set of facts and a bare conclusion that, in all the circumstances, what has taken place is unconscionable”: see Olson v Keefe (No 3) [2018] FCA 2001 at [22] per Bromwich J.

  9. [64]

    There is a further difficulty with the pleading of the case under s 12CB of the ASIC Act. Section 12CC(1) provides that “[w]ithout limiting the matters to which the court may have regard for the purpose of determining whether a person (the supplier) has contravened section 12CB in connection with the supply or possible supply of financial services to a person (the service recipient), the court may have regard to” a list of matters relating to the relationship between the supplier and service recipient. It is apparent from s 12CC that the person with which s 12CB is concerned is the service recipient. Consequently, s 12CB must be read as stating that a person must not in connection with the supply or possible supply of financial services to the recipient of those services engage in conduct that is in all the circumstances unconscionable. A person who suffers loss “by” that conduct is entitled to recover damages from the supplier under s 12GF. Consequently, in order to make out a case under s 12CB the plaintiffs must plead and prove the financial services that NAB supplied or proposed to supply to them and the conduct that NAB engaged in in connection with that supply or possible supply which could be said in all the circumstances to be unconscionable. The plaintiffs have made no attempt to identify what they say was the financial service provided to them. Indeed, the pleaded supply of financial services appears to be a supply to the first defendant. Finally, the plaintiffs have not pleaded any facts from which it could be said that they suffered the loss they claim “by” NAB’s unconscionable conduct.

  10. [65]

    It follows that the claims based on unconscionable conduct in their current form must be struck out. There is a question whether the claims have any real prospect of success. It is difficult, for example, to see how it could be said on the basis of any of the alleged facts that NAB unconscientiously took advantage of some special disadvantage of the plaintiffs or engaged in unconscionable conduct in the broader sense as used in s 12CB of the ASIC Act. It is also difficult to see how it could be said that NAB’s allegedly unconscientious conduct occurred in connection with the supply or possible supply of financial services to the plaintiffs. However, given the factual nature of the enquiry, before a final decision is made to dismiss the claim, the plaintiffs should be given one last opportunity to replead it.

Conclusion and orders

  1. [66]

    For the reasons I have given, the claims contained in paragraphs 64 to 68 of the List Statement, the claim based on knowing receipt of trust property and the claim based on negligence should be summarily dismissed as disclosing no arguable claim. The other claims should be struck out. The plaintiffs should be given an opportunity to replead those claims. However, they should bear the onus of satisfying the Court that any repleaded claim should be allowed.

  2. [67]

    Accordingly, the orders of the Court are:

    1. (1)

      The claims made in paragraphs 64 to 68, 71 to 72 and 75 to 82 of the Commercial List Statement filed on 15 August 2022 (the List Statement) be summarily dismissed.

    2. (2)

      Paragraphs 69 to 70, 73 to 74, 83 to 90 and 91 to 93 of the List Statement be struck out.

    3. (3)

      Any application to file an amended Commercial List Statement be filed no later than 3 March 2023 and be made returnable on 10 March 2023.

    4. (4)

      The plaintiffs pay the third defendant’s costs of the Notice of Motion filed on 14 November 2022.

Unofficial copy. Source: NSW Caselaw. Refer to the official version for authoritative text.