Simplified outline of this Part
This Part sets out a scheme under which designated complainants may make designated complaints to the Commission. The Commission must respond to a designated complaint within 90 days. If the complaint meets certain criteria, the Commission must give the designated complainant a notice that sets out the actions the Commission proposes to take in response to the complaint. A designated complainant is an entity that the Minister is satisfied (among other things) represents the interests of consumers or small businesses in Australia in relation to a range of market issues that affect them. A complaint is treated as a designated complaint if the Commission is satisfied (among other things) that it: (a) relates to a significant or systemic market issue that affects consumers or small businesses in Australia; and (b) relates to a potential breach of this Act or to one or more of the Commission’s powers or functions under this Act.
Sourced from the Federal Register of Legislation at 22 May 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au. Verify the current text against the official source before relying on it.
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