Section 20YPrivacy Act 1988 (Cth)

Destruction of credit reporting information in cases of fraud

(1) This section applies if:

(a) a credit reporting body holds credit reporting information about an individual; and

(b) the information relates to consumer credit that has been provided by a credit provider to the individual, or a person purporting to be the individual; and

(c) the body is satisfied that:

(i) the individual has been a victim of fraud (including identity fraud); and

(ii) the consumer credit was provided as a result of that fraud.

Destruction of credit reporting information

(2) The credit reporting body must:

(a) destroy the credit reporting information; and

(b) within a reasonable period after the information is destroyed:

(i) give the individual a written notice that states that the information has been destroyed and sets out the effect of subsection (4); and

(ii) give the credit provider a written notice that states that the information has been destroyed.

Civil penalty: 1,000 penalty units.

(3) Subsection (2) does not apply if the credit reporting body is required by or under an Australian law, or a court/tribunal order, to retain the credit reporting information.

Notification of destruction to third parties

(4) If:

(a) a credit reporting body destroys credit reporting information about an individual under subsection (2); and

(b) the body has previously disclosed the information to one or more recipients under Subdivision D of this Division;

the body must, within a reasonable period after the destruction, notify those recipients of the destruction and the matters referred to in paragraph (1)(c).

Civil penalty: 500 penalty units.

(5) Subsection (4) does not apply if the credit reporting body is required by or under an Australian law, or a court/tribunal order, not to give the notification.

Sourced from the Federal Register of Legislation at 17 May 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au. Verify the current text against the official source before relying on it.

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