Section 21EA — Privacy Act 1988 (Cth)

Financial hardship information must be disclosed

If:

(a) a credit provider discloses to a credit reporting body repayment history information about an individual in relation to a monthly payment under section 21D; and

(b) financial hardship information about that individual exists in relation to that monthly payment;

the credit provider must, at the same time, disclose the financial hardship information to the credit reporting body.

Civil penalty: 500 penalty units.

Sourced from the Federal Register of Legislation at 17 May 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au. Verify the current text against the official source before relying on it.

Related sections

s 21C — Additional notification requirements for the collection of personal information etc.
s 21D — Disclosure of credit information to a credit reporting body
s 21E — Payment information must be disclosed to a credit reporting body
s 21F — Limitation on the disclosure of credit information during a ban period
s 21G — Use or disclosure of credit eligibility information
s 21H — Permitted CP uses in relation to individuals

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