Costs penalty for unreasonable denial of liability
(1) If an insurer denies liability (whether for part or all of a claim), the Commission may, in assessing costs on the claim, impose a costs penalty under this section if the Commission is of the opinion that there was no reasonable basis for the denial of liability. (2) There is considered to be a reasonable basis for a denial of liability only if the denial was based on provable facts and a reasonably arguable view of the law. (3) The costs penalty that may be imposed on an insurer under this section is a penalty of up to 25% (imposed by increasing the costs to be awarded against the insurer, or decreasing the costs to be awarded in favour of the insurer, by up to 25%). (4) In this section, costs means costs for the provision of legal services (including disbursements).
Sourced from the New South Wales Legislation website at 9 June 2026. For the latest information on New South Wales Government legislation please go to https://www.legislation.nsw.gov.au. Verify the current text against the official source before relying on it.
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