Disputes about listings
(1) A person may apply to the Tribunal for an order under this section if personal information about the person has been, or is proposed to be, listed in a residential tenancy database. (2) The Tribunal may make an order under this section if it is satisfied that— (a) the residential tenancy database includes personal information about the applicant that is inaccurate, incomplete, ambiguous or out-of-date or that has been listed on the database for longer than the applicable period specified in section 218(1), or (b) the inclusion of the applicant’s name or other personal information about the applicant is unjust in the circumstances, having regard to the following— (i) the reason for the listing, (ii) the tenant’s involvement in any acts or omissions giving rise to the listing, (iii) any adverse consequences suffered, or likely to be suffered, by the tenant because of the listing, (iv) any other relevant matter. (3) The Tribunal may order personal information about a person in a residential tenancy database to be wholly or partly removed, amended in a stated way or not listed in a residential tenancy database. The Tribunal must give a copy of the order to the landlord, tenant and database operator. (4) If the Tribunal makes an order directing a person other than a landlord or agent to remove, amend or not list information in a residential tenancy database, the Tribunal must give a copy of the order to the person.
Sourced from the New South Wales Legislation website at 8 June 2026. For the latest information on New South Wales Government legislation please go to https://www.legislation.nsw.gov.au. Verify the current text against the official source before relying on it.
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