Publishing information about reporting and dispute resolution mechanisms—civil penalty provision
(1) A regulated entity for a regulated sector contravenes this subsection if the entity fails to make publicly accessible information about the rights of SPF consumers of the entity’s regulated services for the sector under: (a) the reporting mechanism required by subsection 58BZC(1); or (b) the internal dispute resolution mechanism required by subsection 58BZD(1); or (c) if the entity is a member of an SPF EDR scheme for the sector—the SPF EDR scheme. (2) Subsection (1) is a civil penalty provision. Note: This means subsection (1) is a civil penalty provision of an SPF principle for the purposes of section 58FJ (about civil penalties).
Sourced from the Federal Register of Legislation at 22 May 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au. Verify the current text against the official source before relying on it.
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