Meaning of relevant AFCA determination
(1) A determination made by AFCA in respect of a person is a relevant AFCA determination if: (a) the determination relates to a complaint by the person that: (i) at the time the complaint is made, is a complaint against another person (the relevant entity) who (at that time) is a member of the AFCA scheme; and (ii) is a complaint about a product, or service, of a kind mentioned in subsection (2); and (b) the determination: (i) requires the relevant entity to pay an amount to the person, whether or not the relevant entity still exists; and (ii) is accepted by the person. (2) For the purposes of subparagraph (1)(a)(ii), the kinds of products and services are as follows: (a) engaging in a credit activity (within the meaning of the National Consumer Credit Protection Act 2009): (i) as a credit provider; or (ii) other than as a credit provider; (b) providing financial product advice that is personal advice provided to a person as a retail client about one or more products that include at least one relevant financial product (within the meaning of Part 7.6 of this Act); (c) dealing in securities for a person as a retail client, other than issuing securities. (3) In this section: credit provider has the same meaning as in any Part of the National Consumer Credit Protection Act 2009 other than Part 3‑2CA.
Sourced from the Federal Register of Legislation at 17 May 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au. Verify the current text against the official source before relying on it.
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