Section 23 — Privacy Act 1988 (Cth)

Guide to this Division

This Division deals with complaints about credit reporting bodies or credit providers.

Individuals may complain to credit reporting bodies or credit providers about acts or practices that may be a breach of certain provisions of this Part or the registered CR code.

If a complaint is made, the respondent for the complaint must investigate the complaint and make a decision about the complaint.

Sourced from the Federal Register of Legislation at 17 May 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au. Verify the current text against the official source before relying on it.

Related sections

s 22D — Use or disclosure of information by a related body corporate
s 22E — Use or disclosure of information by credit managers etc.
s 22F — Use or disclosure of information by advisers etc.
s 23A — Individual may complain about a breach of a provision of this Part etc.
s 23B — Dealing with complaints
s 23C — Notification requirements relating to correction complaints

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